Customer Relationship Management (CRM)

What is Customer Relationship Management?

Delight Customer relationship management(CRM) is one of the different approaches that allow industries or businesses to manage their customers. Delight CRM is considered one of the most important and best software in which the company can invest. 

Delight CRM helps you interact with your customer, maintain customer relationships, analyze sales, and marketing pipelines, and deliver real-time data.

Delight Customer Relationship Management(CRM) system increases your market and profit by streamlining administrative processes, marketing, and service divisions. Let’s focus on building the relationship with the customer and creating new strategies.

Delight ERP Software provides your Customer relationship management feature with the latest technology, which helps you grow the market opportunities and increase revenue. 

customer-relationship-managementCRM

Our Delight Customer Relationship Management software helps increase the number of new customer and create a good relationship with them.

Here are some top benefits of CRM software that helps you to make customer relationship better:

  • Manage all communication and interaction
  • Better customers retention
  • Trustworthy report
  • Simplified collaboration
  • Scale sales and its process
  • Automated data entry
  • Get followup reminder
  • Ensure team communication

Key Features:

  • Auto Lead Distribution from IndiaMART, Just Dial, Trade India, Facebook\Instagram, live chat, website.
  • On-field person live tracking and history management.
  • On-field person attendance with selfie and location-based.
  • On-field person expense management with receipt attachment.
  • Leave management.
  • Dealer, Distributor, and Retailer Order management.
  • Add unlimited products and services to the software with their price and tax applicable.
  • Distribute leads hassle-free between the team members.
  • Integrate any 3rd party SMS service to send reminders to the team and clients.
  • Price list management
  • WhatsApp integration
  • Real-Time Location Tracking
  • Employees Real-Time Location Tracking
Request a Free Demo